May 30, 2013 Customer service essential Associating the idea of customer service with a military organization would appear to be an oxymoron, such as "pretty ugly" or "awfully nice." After all, the mission of the 341st Missile Wing is to defend America with safe, secure, effective nuclear forces and combat-ready Airmen. There's nothing in
May 10, 2013 Yes man In the movie Yes Man, Jim Carrey's character is transformed by a self-help guru who challenges him to say yes to everything. Comedy ensues when the character says yes to everything from infomercials to a jogging photography class. I am not going to suggest we all need to buy a Tempur-Pedic mattress
April 11, 2013 The thrills of refunds, the agony of taxes For most Americans, tax season will end on April 15. However, two groups will continue the thrill of the chase for deductions and the agony of taxes owed: those who have not yet filed their return and need an extension, and those who need to amend an existing tax return because of new information.
March 29, 2013 Social media in the Air Force: A blessing and a curse According to Mark Zuckerberg, Facebook co-founder, on Sept. 14, 2012, Facebook hit one billion users. Twitter, Facebook, Instagram, Youtube, the list of social media networks is never-ending.While many Airmen rely on social networking sites to communicate to family and friends back home, some may be
March 29, 2013 Fundraising do's and don't The fundraising email read, "By buying a Belgian waffle, you can save the killer whales." I was excited to see two things I absolutely love - Belgian waffles and killer whales. However, reading this created a difficult conundrum for me. I really wanted to eat the Belgian waffles, but I knew the
March 28, 2013 Work-life balance It's a weekday, Wednesday to be precise, just a tick past 8:30 a.m. I should be at my desk, in a meeting,or out visiting Airmen in one of the many organizations on base, but I'm not. Instead I'm seated in a bus filled with Airmen outfitted in brightly colored snow gear. The sounds of their excited
March 22, 2013 The importance of constant learning "If the only tool you have is a hammer, you tend to see every problem as a nail."- Abraham MaslowA person learns many new things throughout their daily experiences and interactions; however, most of this information merely is stowed away becoming wasted knowledge. For a person to truly grow, they
Feb. 21, 2013 Is it "Soda" or "Pop"? What do you call a syrupy, carbonated beverage? Depending on what part of the country you are from, you may call it pop, soda or coke. Why is that? We are all individuals with unique backgrounds, varying cultures and life experiences. These foundations in concert with your interactions with others
Feb. 15, 2013 In brightest day, in blackest night June 22, 2012, was a good day for me. I took command of the 341st Logistics Readiness Squadron. An opportunity that is not given to you easily but earned because during the course of your career, you have proven to have the qualities to take care of people and get the mission done. When I was told I
Feb. 7, 2013 Family matters: Winning the 'war' within For months I have been pondering on what topic to write about; a meaningful message for all ranks that they could walk away with. On Dec. 8, I was sitting in the wing conference room with the Malmstrom Air Force Base leadership team and we watched a movie entitled "The Invisible War." As I sat