Changing lives, one smile at a time

  • Published
  • By Senior Airman Jaeda Tookes
  • 341st Missile Wing Public Affairs
When the word dental comes up people typically think of teeth cleaning and cavity filling, but there is much more to it than that.

Aside from the dental clinic, the dental laboratory is where dental technicians like Staff Sgt. Khody Morgan, 341st Medical Operations Squadron dental laboratory technician, assist in general dentistry.

“As a dental lab tech my job is to assist the dentist in crafting and creating custom dental prostheses,” Morgan said.

Dental laboratory technicians can also assist in oral and maxillofacial surgery, endodontics, periodontics, orthodontics and pediatric dentistry.

“It is job satisfaction to know that we play a hand in making someone’s smile better,” said Master Sgt. Apolonio Santos, 341st MDOS NCO in charge of the dental laboratory.

Santos and Morgan are a two-man shop at Malmstrom, and things can sometimes get pretty busy.

“This job has a steady work-flow coming in and out,” Morgan said. “The Area Dental Laboratory offers relief for case overflow if it gets too much for us, or if the doctor needs a special appliance made.”

The Area Dental Laboratory is located at Peterson Air Force Base, Colorado.

The dental laboratory also has the capability to make sports guards free of charge for members participating in intramural sports.

“Sports guards and night guards are a one-day turnaround,” Morgan said. “We have to make sure the process is started as soon as the doctor brings the impressions in, because they begin to distort 12 minutes after leaving the patient’s mouth.”

The workload is based on the Dental Laboratory Work Authorization form, which the doctor brings in.

“On the form, the doctor states everything that needs to be accomplished for the patient,” Apolonio said. “We use many different things to get the job done such as wax, ceramics, porcelain, acrylic and even gold.”

In their career, dental laboratory technicians can become master certified dental technician.

According to, less than 1 percent of all certified dental technicians are master certified dental technicians.

“To become a master CDT, the technician must earn certification in at least five consultation and dental treatment courses,” Morgan said.

The courses include complete dentures, partial dentures, crown and bridge, orthodontics, ceramics and implants.

“Having the master CDT allows the technician the opportunity to advance in their job,” Apolonio said.

Inside the dental clinic are many jobs beyond the dentist and dental technician who look at the teeth.

“Our job is executed behind the scenes,” Morgan said. “We rarely get to meet the people we make things for, but we do feel a sense of accomplishment knowing we played a big role in someone’s life.”