Balfour Beatty Communities to kick off 2013 housing survey Published Aug. 30, 2013 By Balfour Beatty Communities Management Office MALMSTROM AIR FORCE BASE, Mont. -- In a few weeks, residents will be invited to give feedback on Balfour Beatty Communities operations through our CEL Resident Satisfaction Housing Survey. The annual survey is an important part of BBC's continuous improvement program that analyzes operational performance to ensure consistent quality services are delivered in all communities. Topics covered in the survey include, but are not limited to, resident experiences regarding leasing, housing and maintenance. "The CEL Resident Satisfaction Survey allows us to see where we are excelling operationally and where there is room for improvement," said Jennifer Benski, community manager for BBC. "We encourage all residents to fill out the survey honestly so that we may better assist in the future." Surveys will be available at the CEL Football Party Kickoff scheduled for Sept. 13, from 4 p.m. to 7 p.m. at the outside running track next to the base gym. Airmen who are unable to attend the event should stop by the BBC office to pick one up or call the Community Management Office at (406) 315-2262 and BBC will deliver one to their residence. Residents that submit a completed survey by Sept. 30 will be entered to win a prize. Residents that hand in a survey before Sept. 13 will also qualify to be entered into a special early bird drawing. "At Balfour Beatty Communities, we strive to exceed our residents' expectations and hope that every resident enjoys their experience living with us," added Benski. Surveys should be returned to the authorized locked mailbox located at the BBC Management Office in the postage paid envelopes provided. Survey information is completely confidential and anonymous, and only CEL employees will have access to the returned surveys. The deadline for submitting completed surveys is Sept. 30. For more information, contact the BBC Management Office at (406) 315-2262.