Customer Feedback Survey Helps Drive Programs Published Jan. 2, 2008 By 341st Service Squadron staff MALMSTROM AIR FORCE BASE, Mont. -- Every year, Headquarters Air Force Services conducts a Customer Feedback Survey to assess customer satisfaction with base-level Services programs. This year, there is an exciting change. Customers will be able to answer the survey online or complete the paper survey on-the-spot while visiting an activity. This opportunity to answer the survey online has many benefits. It allows customers to respond quickly either at the activity or from the comfort of their own home. To save time, the online version is designed to only present questions about activities the customer and their family participate in. This reduces the time it takes to complete the survey. "If you are randomly selected to complete this survey, we want you to let your opinions be known," said Maj. Rosalyn Walker, 341st Services Squadron commander. "Your responses will help make a difference in the programs Services offers to you, your family and the entire Malmstrom community. We, here at Services, are committed to offering a variety of programs to improve the quality of life for Air Force families. These surveys help all of us at Services know what we are doing right and where we can improve." If you have any questions, contact the Services Marketing Director, Staci Corder, at 731-4849.