Medical Group adding messaging system to health care Published April 8, 2011 By John Osment 341st Medical Group MALMSTROM AIR FORCE BASE, Mont. -- Air Force Global Strike Command's 341st Medical Group is offering a new automated message service, AudioNOTES, to ensure patients receive results from their provider(s) in a timely and reliable fashion. Beneficiaries will have access to a personal secure voice mailbox on the AudioNOTES system. The provider will use the mailbox to leave important message(s), such as normal lab and X-ray results, reminders for cholesterol and diabetic care, and any instructions he/she feels are important to the patient. Beneficiaries can check their voice mailbox 24 hours a day, 7 days a week. For those who forget to call in and listen to their message(s), they will receive an automated call reminding them there are unplayed message(s) in their personal voice mailbox. HOW TO USE AudioNOTES: You must first receive a telephone message from AudioNOTES indicating there are results waiting before using the system. To access AudioNOTES for the first time: Dial: (406) 731-4MED (4633), option #3, wait for transfer, then option #2 Enter: -Sponsor's Social Security Number -Family Member Number: -20 Sponsor -30 Spouse, 31 Spouse from second marriage, etc. -01 First child, 02 Second child, etc. You will be asked to enter your 8 digit Date of Birth (mmddyyyy). AudioNOTES will then ask you to create a Personal Identification Number (PIN). Your PIN will be required for future access to your voice mailbox. Any combination of numbers will work. Enter your 4 digit PIN followed by the # sign · Press 1 to listen to new Messages or · Press 2 to listen to old Messages After listening to a message: · Press 1 to repeat the message or · Press 2 to go to the next message or · Press the # sign to exit The clinic staff hopes beneficiaries will find this service helpful.